THIS DOCUMENT HAS BEEN TRANSLATED AUTOMATICALLY, AND CUSTOMERS ARE LEGALLY BINDED BY THE TURKISH VERSION.

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SIDES

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SALES PERSON

Vendor Name: Shell Camper Camping and Nature Materials Industry Domestic and Foreign Trade Limited Company
Seller's Full Address: Halil Rıfat Paşa Mah. Floating Pool Sk. Perpa Trade Center No:1/1 B Block Floor:9 Interior No:1529 Sisli/Istanbul
Seller's Phone Number: +90 535 201 98 07
Seller Mersis No: 769179319000001
Seller Email Address:shellcamperoutdoor@gmail.com
The Cargo Company to which the Buyer Will Send the Goods to the Seller in case of Return: Yurtiçi Kargo

  

BUYER

Name Surname / title
address
Telephone
Email

 

SUBJECT AND SCOPE OF THE AGREEMENT

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This Distance Sales Contract ("Contract") has been drawn up in accordance with the Consumer Protection Law No. 6502 ("Law") and the Regulation on Distance Contracts. The parties to this Agreement accept and declare that they know and understand their obligations and responsibilities arising from the Law and the Regulation on Distance Contracts under this Agreement.
The subject of this Agreement; Provisions of the Law and the Regulation on Distance Contracts regarding the sale and delivery of goods or services with the qualifications specified in the Contract, where the Buyer has placed an electronic order for the purchase of goods or services from the website operated by the Seller ("www.shellcamper.com"). determines the rights and obligations of the parties.

 

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BASIC QUALIFICATIONS AND PRICE OF THE GOODS AND SERVICES SUBJECT TO THE AGREEMENT (VAT INCLUDED)

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Advertised prices and promises are valid until updated and changed. Prices announced for a period of time are valid until the end of the specified period. 
The shipment of the order will start within 5 working days after the goods or services are ordered by the Buyer. In the sale of goods, the delivery period of the goods shall not exceed 30 days.

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DELIVERY AND DELIVERY METHOD OF THE GOODS

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The contract has entered into force with the approval of the Buyer in electronic environment and is executed when the goods or services purchased by the Buyer from the Seller are delivered to the Buyer. The goods will be delivered to the address specified by the Buyer in the order form and in this Agreement and to the specified authorized person(s).

 

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DELIVERY COSTS AND PERFORMANCE

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The delivery costs of the goods belong to the Buyer, unless otherwise stated. If the Seller has declared on the Website that the delivery fee will be covered by him, the delivery costs will be borne by the Seller.
Delivery of the goods; It is made in the promised time after the seller's stock is available and after the payment is made. The Seller delivers the goods or services within 30 (thirty) days from the ordering of the goods or services by the Buyer, without prejudice to the circumstances in which the performance of the goods or services subject to the order becomes impossible. If, for any reason, the price of the goods or services is not paid by the Buyer or the payment is canceled in the bank records, the Seller is deemed to be relieved of the obligation to deliver the goods or services.
In cases where the performance of the goods or services subject to the order becomes impossible, the Seller shall inform the Buyer within 3 (three) days from the date of learning of this situation, and all the collected payments, including the delivery costs, if any, shall be paid within 14 (fourteen) days at the latest from the date of notification. Will refund within.

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PAYMENT METHOD

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The Buyer agrees that since the forward sales are made only with credit cards of banks, he will confirm the relevant interest rates and the information about the default interest separately from the bank, and that the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the bank and the Buyer, in accordance with the provisions of the current legislation, declares and undertakes. Term / installment payment facilities provided by institutions that issue credit cards, installment cards, etc., such as banks and financial institutions are a loan and/or installment payment opportunity provided directly by the aforementioned institution; The sales of goods and services realized within this framework and for which the Seller has fully collected the price, are not considered as installment sales for the parties of this Agreement, but are cash sales.

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REPRESENTATIONS AND COMMITMENTS OF THE BUYER

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The Buyer declares that he has read the preliminary information uploaded by the Seller regarding the basic characteristics, sales price and payment method, as well as the delivery and cargo cost of the goods or services that are the subject of the Contract on the Website and that he has given the necessary confirmation in electronic environment. Buyers, as consumers, can submit their requests and complaints using the Seller contact information above and/or via shellcamperoutdoor@gmail.com on the Website.
The Buyer confirms this Agreement and the preliminary Information Form electronically, by confirming the address to be given to the Buyer by the Seller before the conclusion of the distance agreements, the basic features of the ordered good or service, the price of the good or service including taxes, payment and delivery. confirms that it has obtained the correct and complete delivery price information. Buyer's damaged, broken, torn packaging etc. at the time of delivery. In case of receiving the goods or service subject to the contract, which is clearly damaged and defective, from the cargo company, the responsibility belongs entirely to him.
If the relevant bank or financial institution fails to pay the price of the goods or services to the Seller due to the unfair or unlawful use of the Buyer's credit card by unauthorized persons after the delivery of the goods or services, provided that the Buyer has delivered the goods. or return the service to the Seller within 3 (three) days. In this case, the delivery costs belong to the Buyer.

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STATEMENTS AND COMMITMENTS OF THE SELLER

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The Seller is responsible for the delivery of the contractual goods or services to the Buyer in accordance with the consumer legislation, sound, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
If the Seller cannot deliver the goods or services subject to the contract within the period due to force majeure or extraordinary circumstances that prevent transportation, he is obliged to notify the Buyer within 3 (three) days from the date of learning.
If the contractual goods or services are to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery.

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RIGHT OF WITHDRAWAL

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The Buyer may exercise its right of withdrawal within 14 (fourteen) days from the date of delivery in transactions related to the sale of goods, and from the date of purchase in transactions related to the sale of services, without undertaking any legal or criminal liability and without giving any reason. The buyer may also use his right of withdrawal within the period until the delivery of the goods.
When returning the product/s, the buyer gives the right of withdrawal to the cargo to be sent to the warehouse address (seller's address) of the products to be returned by marking the reason for the return on the e-invoice printout, which includes "returning the products due to the right of withdrawal" and signing it with a wet signature. The buyer must fill in the return request form on the relevant page and obtain the return address information, and send the goods back within 10 (ten) days from the date on which he exercises his right of withdrawal. Along with the goods, the invoice, the box, the packaging, the standard accessories, if any, and the other products gifted with the goods must be returned completely and undamaged. If the buyer uses the goods in accordance with its operation, technical specifications and usage instructions within the withdrawal period, it is not responsible for any changes and deteriorations that occur.
As long as the buyer sends the goods to be returned to the Seller with the Seller's contracted cargo company specified in the preliminary Information Form, the return shipping cost belongs to the Seller. In case the Buyer sends the goods to be returned by a cargo company other than the Contracted cargo company of the Seller specified in the preliminary Information Form, the Seller is not responsible for the return shipping cost and the damage to the goods during the cargo process.
Within 14 (fourteen) days from the Buyer's use of the right of withdrawal, all payments made by the Buyer for the relevant goods or services, including the delivery costs, if any (provided that the goods are returned via the carrier specified by the Seller for return). It will be returned at once, in accordance with the payment instrument used when purchasing, without incurring any expense or obligation to the consumer.

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CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED

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Pursuant to the legislation, the Buyer does not have the right of withdrawal in the following cases:

• Contracts relating to goods or services whose prices vary depending on the fluctuations in the financial markets and which are not under the control of the Seller (for example, jewellery, products in the gold and silver category);

• In contracts for the delivery of goods, which are prepared according to the wishes of the Buyer or clearly in line with his personal needs, which are not suitable for return by nature, which are in danger of spoiling quickly or whose expiration date is likely to pass;

• From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; in contracts for the delivery of those whose return is not suitable in terms of health and hygiene;

• In contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature;

• In contracts regarding books, audio or video recordings, software programs and computer consumables offered in material media, provided that the protective elements such as packaging, tape, seal, package are opened by the buyer;

• In contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription contract;

• In contracts for accommodation, transportation of goods, car rental, food and beverage supply and leisure time for entertainment or rest, which must be made on a certain date or period;

• Contracts for the performance of betting and lottery services;

• Before the expiry of the right of withdrawal, in the contracts regarding the services that are started with the approval of the consumer; and

• In contracts regarding services performed instantly in the electronic environment and intangible goods delivered instantly to the consumer (such as coupons).

Withdrawal for goods or services that are excluded from the scope of the Regulation on Distance Contracts (food, beverages or other daily consumption items delivered to the residence of the Buyer with the regular deliveries of the Seller, as well as services in the fields of travel, accommodation, restaurant, entertainment industry) right will not be exercised.

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PRIVACY AND SECURITY POLICY

 

All services and services provided in our store belong to our company and are operated by our company.  

 

The Seller may collect personal data for various purposes. How and in what way the collected personal data is collected, how and how this data is protected is stated below.  

 

By filling out various forms and surveys on Membership or our Store, Buyers collect some personal information about themselves (such as name-surname, company information, telephone, address or e-mail addresses) by the Seller due to the nature of the business.  

 

In some periods, the Seller may send campaign information, information about new products, promotional offers to Buyers and their members. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then this selection can be changed in the account information section after logging in as a member, or they can make a notification with the link in the information message they receive.  

 

Our company records and uses the IP address of its members in order to identify system-related problems and quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.

 

The seller may use the requested information for direct marketing purposes by himself or by the people he is in cooperation with, even outside the determined purposes and scope.  Personal information may also be used to contact the Buyer when necessary. Information requested by the seller or information provided by the user or information about transactions made through the website; It can be used by the Seller and its collaborators in various statistical evaluations, database creation and market research without disclosing the identity of the Buyer, even outside the determined purposes and scope.

 

The Seller undertakes to keep confidential information strictly private and confidential, to consider it a confidentiality obligation and to take all necessary precautions and diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits to show

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CREDIT CARD SECURITY

 

The Seller prioritizes the security of credit card holders who shop at our shopping sites. Your credit card information is not stored in any way our system.

 

The information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping. No information about the card can be viewed or saved by us.

 

 

EXCEPTIONAL CIRCUMSTANCES

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• To comply with the obligations imposed by the laws, decrees, regulations, etc. issued by the competent legal authority and in force;

• In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with users and to put them into practice;

• Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the authorized administrative and judicial authority;

• These are the cases where it is necessary to provide information to protect the rights or security of users.  

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BROWSER COOKIES  

 

The seller can obtain information about the users visiting the website and the use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

 

The technical communication file is used to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and for how long they stay on the site, and from user pages specially designed for users.  It helps to dynamically generate advertisements and content. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

 

RESOLUTION OF DISPUTES

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Buyers shall convey their complaints about the goods and services they have purchased to the Seller. The Buyer may apply against the Seller (depending on the values declared by the Ministry of Customs and Trade) to the Provincial or District Consumer Arbitration Committee or the Consumer Court in the place of residence of the seller.

 

PRICE OF GOODS/SERVICES

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The cash or deferred sales price of the goods is included in the order form, but is the price included in the information e-mail sent at the end of the order and in the invoice sent to the customer together with the product. Discounts, coupons, shipping charges and other applications made by the seller are reflected in the sales price.

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CASE OF DEFERRED AND LEGAL CONSEQUENCES

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In the event that the Buyer defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card contract signed by the bank with him and be liable to the bank. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the Buyer, and in any case, in the event that the Buyer defaults due to its debt, the Buyer shall be responsible for the loss and damage suffered by the Seller due to the Buyer's delayed performance of the debt.

 

NOTICES AND EVIDENCE AGREEMENT

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Any correspondence to be made between the parties under this Agreement will be made via e-mail, except for the obligatory cases listed in the legislation. The Buyer agrees that in disputes that may arise from this Agreement, the Seller's official books and commercial records, electronic information and computer records kept in its own database and servers will constitute binding, definitive and exclusive evidence, and that this article will constitute an evidential contract within the meaning of Article 193 of the Code of Civil Procedure. accepts, declares and undertakes that

This Agreement, which consists of 14 (fourteen) articles, was read by the parties and concluded and entered into force on the date of approval by the Buyer in electronic environment.