THIS DOCUMENT HAS BEEN TRANSLATED AUTOMATICALLY, AND CUSTOMERS ARE LEGALLY BINDED BY THE TURKISH VERSION.

 

GENERAL

 

1. If you place an order electronically through the website you are using, you are deemed to have accepted the distance sales contract presented to you.

2. BUYERS are subject to the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they have purchased. 

3. The shipping charges, which are the product shipping costs, will be paid by the BUYERS.

4. Each product purchased, provided that it does not exceed the legal period of 30 days.  It is delivered to the person and/or organization at the address indicated by the BUYER. If the product is not delivered within this period,  BUYERS can terminate the contract. 

5. The purchased product must be delivered in full and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual, if any. 

6. In the event that it becomes impossible to sell the purchased product, the SELLER must notify the BUYER in writing within 3 days of learning about this situation. The total price must be returned to the BUYER within 14 days.  

 

 

IF THE PURCHASED PRODUCT IS NOT PAYABLE

 

7. If the BUYER does not pay the price of the purchased product or cancels it in the bank records, the SELLER's obligation to deliver the product ends.

 

 

SHOPPING MADE WITH THE UNAUTHORIZED USE OF CREDIT CARD

 

8. After the product is delivered, if it is determined that the credit card to which the BUYER has paid is used unfairly by unauthorized persons and the price of the sold product is not paid to the SELLER by the relevant bank or financial institution, the BUYER shall pay the shipping cost of the product subject to the contract within 3 days to the SELLER. must be returned to the SELLER. Otherwise, the SELLER has the right to take legal action.

 

 

IF THE PRODUCT CANNOT BE DELIVERED WITHIN THE TIME FOR UNNECTED REASONS

 

9. If force majeure occurs that the SELLER cannot foresee and the product cannot be delivered on time, the BUYER is notified. The BUYER may request the cancellation of the order, the replacement of the product with a similar product or the postponement of the delivery until the obstacle is removed. If the BUYER cancels the order; If he has made the payment in cash, this fee will be paid to him in cash within 14 days from the date of cancellation. If the BUYER has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible for the bank to transfer it to the BUYER's account within 2-3 weeks.  

 

 

BUYER'S OBLIGATION TO CHECK THE PRODUCT  

 

10. The BUYER shall inspect the contracted goods/services before receiving them; dented, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The received goods/services shall be deemed to be undamaged and intact. The BUYER has to carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/services should not be used. Invoice must be returned along with the product.

 

 

RIGHT OF WITHDRAWAL

 

11. The BUYER may exercise its right of withdrawal within 14 (fourteen) days from the date of delivery in transactions related to the sale of goods and from the date of purchase in transactions related to the sale of services, without undertaking any legal or criminal liability and without giving any reason. The BUYER may also use the right of withdrawal within the period until the delivery of the goods.
While returning the product/s, the BUYER gives the right of withdrawal to the cargo to be sent to the warehouse address (SELLER's address) of the products to be returned by marking the reason for the return, which includes "returning the products due to the right of withdrawal" among the return reasons on the e-invoice printout and signing it with a wet signature. The BUYER must fill in the return request form on the relevant page and obtain the return address information, and send the goods back within 10 (ten) days from the date on which he exercises his right of withdrawal. Along with the goods, the invoice, the box, the packaging, the standard accessories, if any, and the other products gifted with the goods must be returned completely and undamaged. The BUYER is not responsible for the changes and deteriorations that occur if he/she uses the goods in accordance with the operation, technical specifications and usage instructions within the withdrawal period.
As long as the BUYER sends the goods to be returned to the SELLER with the contracted cargo company of the SELLER specified in the preliminary Information Form, the return shipping cost belongs to the SELLER. In case the BUYER sends the goods to be returned by a cargo company other than the contracted cargo company of the SELLER specified in the preliminary Information Form, the SELLER is not responsible for the return shipping cost and the damage to the goods during the shipping process.
Within 14 (fourteen) days from the BUYER's use of the right of withdrawal, all payments made by the BUYER regarding the relevant goods or services, including the delivery costs, if any (provided that the goods are sent back through the carrier specified by the SELLER for return). It will be returned at once, in accordance with the payment instrument used when purchasing, without incurring any expense or obligation to the consumer.

 

12. CONTACT INFORMATION TO BE NOTIFIED OF THE SELLER'S RIGHT OF WITHDRAWAL

 

Vendor Name: Shell Camper Camping and Nature Materials Industry Domestic and Foreign Trade Limited Company
Seller's Full Address: Halil Rıfat Paşa Mah. Floating Pool Sk. Perpa Trade Center No:1/1 B Block Floor:9 Interior No:1529 Sisli/Istanbul
Seller's Phone Number: +90 535 201 98 07
Seller Mersis No: 769179319000001
Seller Email Address:shellcamperoutdoor@gmail.com
 

 

DURATION OF THE RIGHT OF WITHDRAWAL

13. If the BUYER purchases a service,  If so, this 14-day period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in the service contracts where the performance of the service has started with the approval of the consumer. 

14. The costs arising from the use of the right of withdrawal belong to the SELLER.

15. In order to exercise the right of withdrawal, a written notification must be given to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of the "Products for which the Right of Withdrawal cannot be exercised" regulated in this contract.  

 

 

USE OF THE RIGHT OF WITHDRAWAL  

 

16.3. The invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)

17. Return form, The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.

 

 

RETURN TERMS

 

18. The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to return the goods within 20 days.

19. If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses in proportion to the defect. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the period of the right of withdrawal. 

20. In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is cancelled.

 

 

CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED 

21. Pursuant to the legislation, the Buyer does not have the right of withdrawal in the following cases:

• Contracts relating to goods or services whose prices vary depending on the fluctuations in the financial markets and which are not under the control of the Seller (for example, jewellery, products in the gold and silver category);

• In contracts for the delivery of goods, which are prepared according to the wishes of the Buyer or clearly in line with his personal needs, which are not suitable for return by nature, which are in danger of spoiling quickly or whose expiration date is likely to pass;

• From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; in contracts for the delivery of those whose return is not suitable in terms of health and hygiene;

• In contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature;

• In contracts regarding books, audio or video recordings, software programs and computer consumables offered in material media, provided that the protective elements such as packaging, tape, seal, package are opened by the buyer;

• In contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription contract;

• In contracts for accommodation, transportation of goods, car rental, food and beverage supply and leisure time for entertainment or rest, which must be made on a certain date or period;

• Contracts for the performance of betting and lottery services;

• Before the expiry of the right of withdrawal, in the contracts regarding the services that are started with the approval of the consumer; and

• In contracts regarding services performed instantly in the electronic environment and intangible goods delivered instantly to the consumer (such as coupons).

Withdrawal for goods or services that are excluded from the scope of the Regulation on Distance Contracts (food, beverages or other daily consumption items delivered to the residence of the Buyer with the regular deliveries of the Seller, as well as services in the fields of travel, accommodation, restaurant, entertainment industry) right will not be exercised.

 

CASE OF DEFERRED AND LEGAL CONSEQUENCES

 

23. The BUYER processes the payment  The cardholder accepts, declares and undertakes that he will pay interest and be liable to the bank within the framework of the credit card agreement between him and the bank, in case he defaults in the case he made with a credit card. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the BUYER, and in any case, in the event that the BUYER defaults due to its debt, the BUYER accepts that he will pay the damage and loss suffered by the SELLER due to the delayed performance of the debt.  

 

 

PAYMENT AND DELIVERY

 

24. With your credit cards on our site, you can take advantage of online single payment or online installment opportunities for all kinds of credit cards. In your online payments, the amount will be withdrawn from your credit card at the end of your order.